Array is a web-based application; therefore, there is no requirement to install any software. Furthermore, you can log into Array from any device (desktop, laptop, tablet, mobile) through any web browser (Safari, Internet Explorer, Chrome, Edge), giving you access to your data 24/7, wherever you are.
We have three areas of after-sales support we offer to our customers. Firstly, we support you to onboard all your village data and ensuring you have a smooth "go-live" release to your staff. Secondly, we keep in touch with you during the first three months from going live with Array offering reassuring support. Thirdly, you will have access to our support desk anytime from 7am-8pm (AEST), seven days a week.
Yes! Array is resident-driven in its design, therefore when an enquirer first makes contact with your village, a record is created for them. This record is then continually updated as they progress to reservation, settlement, tenure, and then leaving the village.
Absolutely! Take advantage of the portability of Array by merely accessing it on your phone or tablet as you show a potential resident through a home. Rest assured that the data is then sent securely to the cloud where it is ready to use by anybody else.
We have a variety of standard reports the will help you understand how your village sales are tracking. From Vacant Possession Rate to Anticipated Cash Return, all of the critical metrics that you expect to measure, you will be able to see quickly and easily.
Yes, it will. A major selling point of Array is its digital conveyancing module, which allows for multiple roles to access exiting resident information to ensure that the process is actioned as quickly and efficiently as possible.
Yes. Array will track the costs of refurbishment for all parties to have live up-to-date information. We have grand plans for Array, and managing the refurbishment will be more accessible than ever. Keep watching this space!
Absolutely. By digitalising all the information about a village, including supplier details and contracts, it becomes much easier to manage the data. Also, you will receive alerts when contracts are due for renewal.
The Asset Register tracks all of the physical assets of the village, apart from the homes themselves. This digital register allows you to quickly review and assess an asset, contact a supplier for any maintenance, or replace any asset that is past its use-by date.
The first thing you need is confidence in your data. With Array, you get that. No more asking people to check data, because you know there is one source of truth. When you have confidence in your data, you will also have confidence in your reports, which means you can make better, more confident, data-driven decisions about the future of your business.
Array is built for scale! If you have one village or 10 villages, Array can give you a skinny back office through any phase of your company's life cycle. Are you Growing? You can add new villages without having to add new staff to manage the extra data.