Blog
Where is the Senior Housing Sector Heading?
Tom Scaife, from Knight Frank in the UK, has looked at the state of the Senior Housing market in the UK. While this article focuses on the situation in the UK, we know thematically that the Australian market is similar to the UK and many of the points are applicable to Australia as well.
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Is this the new way of living?
Matthias Hollwich, a German-born architect living in the USA, has created an apartment concept that replaces ‘simulated reality’ of retirement communities with apartment towers for people of all ages who look after each other.
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Age Simulation Suit Aims To Increase Empathy In Building Design
Have you ever wondered what it would be like to age 40 years in a matter of minutes? This German-designed suit can do that, and the aim is for designers to be more cognisant of the requirements of the elderly when designing new buildings.
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Electronic Signing of Documents is the Way Forwards
Despite being made legal in 1999, it's taken almost 20 years for e-signing to start to really catch on. Why should you sign electronically? Read this article to find out more
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Open Plan Offices, time to get rid of them?
The idea of "open plan" offices was developed by a German company in the 1950s. However, a study completed in 2018 is suggesting that this way of working is less productive.
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6 Customer Service Pitfalls and How to Avoid Them
Don't assume that customer service and customer experience are the same. Though the two terms are often used interchangeably, customer service and customer experience are not the same thing, Forrester Research asserts in a new report. In the report, Pasto identifies a number of other very common customer service pitfalls and how savvy customer experience pros overcome them.
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How accurate is your business data?
At face value, the ability to source more data, to analyse it quickly, and to use it to achieve better business outcomes shouldn’t have any obvious downsides. However, the reality is that data can be extremely damaging to any business when it’s wrong or misinterpreted.
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Cloud-hosted data storage is the way forwards
The future of the database market is in the cloud according to new research from the global research and advisory firm Gartner which predicts that by 2022, 75 percent of all databases will be deployed or migrated to a cloud platform with just five percent returning to on-premises.
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Downsizing: Retirement Living is changing
The Australian retirement living sector is trending towards a greater proportion of vertical communities and offering a wider variety of services to residents according to research by the Property Council of Australia.
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Digital Forms, why should you use them?
Two hundred years ago, paper forms were the cutting edge in office productivity. It might be hard to imagine, so let’s paint the picture. At that time, if you wanted a copy of a document, there were few options. You could ask a printer to set type and print copies. Or you could ask a clerk to handwrite the material.
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